The AA impressed the judges with its “anywhere, anytime capability” – it was even able to respond to a call out close to the Arctic Circle. Its customer satisfaction scores are consistently high despite it facing a challenging customer service environment. The judges also praised its use of technology and its wide range of services.
from Latest Fleet News news http://www.fleetnews.co.uk/news/fleet-industry-news/2017/04/20/fleet-news-awards-2017-customer-service-award-the-automobile-association
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